TERMS & CONDITIONS

ACCEPTANCE: Orders are subject to acceptance by Town Food Service Equipment Co., Inc.

PRICES: Prices when quoted or accepted are F.O.B. our facility in Brooklyn, NY USA. Prices are subject to change without notice unless noted differently in writing.

TERMS: 50% deposit with order, balance C.O.D. Accounts with previously established good credit may receive thirty day net terms. A late payment charge of 1 1/2% per month (18% per year) will be computed and added to the total remaining unpaid past due balance.

SPECIFICATIONS AND DESIGN CHANGES: Substitutions in material or design may be made as required without prior notification when necessary.

CANCELLATIONS: No cancellations will be accepted after an order has been acknowledged and production is underway.

SPECIAL MODELS: Catalog equipment can be modified to meet special size requirements and applications. Send or fax your drawings for our quotation. Contact our customer service department if you need assistance. All customized equipment orders require a 50% deposit.

TAXES: Prices on all items are exclusive of all city, state, and federal taxes. Tax will be added to all orders for shipment to the states of New York and New Jersey unless proper resale tax documents have been filed with our company. All shipments picked up at our facility (excluding common carrier shipments) must pay New York State sales tax unless proper resale tax documents have been obtained from the New York State taxing authority and copies submitted to our company.

SHIPMENTS: Our responsibility ceases when the merchandise is accepted by the carrier. If a shipment is found damaged, DO NOT UNPACK! Have the driver note on your delivery copy that the shipment has arrived damaged. Request immediate inspection by the delivering carrier and file a claim with the carrier. If the shipment is short, sign only for the number of pieces received and file a claim with the delivering carrier for the shortage.

RETURNS: Returned merchandise is subject to a restocking and handling charge of 25% charge or more. Returned merchandise must be shipped freight prepaid only after obtaining a returned goods authorization number (RGA #) from our customer service department. Merchandise returned without authorization will be refused. Merchandise that has been invoiced for more than 30 days, equipment, and special orders may not be returned. Parts may not be returned.

MINIMUM ORDER: 'Rickshaw Pack' dealers: no minimum. All others: $50.00 net or a $15.00 service charge will be added to the order.

FREIGHT CLASSIFICATION: Shipments of equipment travel under Freight Classification of 85 depending on the carrier.

PREPAID FREIGHT: Freight will be prepaid in the continental USA on all orders consisting of smallwares and, or rice cooker exceeding $3,500. Orders with special pricing are excluded from the prepaid freight program. Backorders may be cancelled or shipped with freight charges added. Special and custom items may not qualify for prepaid freight.

SAMPLES: Samples require a purchase order and are billed at normal prices plus freight.
 
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